1. Who We Are

Boltsite provides website design and digital marketing services for trades and service-based businesses. For the purposes of data protection law, Boltsite acts as the data controller of your personal information.

Data Controller: Kane Foster

Business Name: Boltsite

Address: 20 Lindisfarne Place

Email: Kane.foster@ymail.com

Website: www.boostsites.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide

When you interact with us, you may provide:

• Your name

• Email address

• Phone number

• Business name

• Address

• Information submitted through contact or application forms

• Details provided when purchasing a plan or communicating with us

Information Collected Automatically

When you visit our website, certain information may be collected automatically through Wix and related technologies, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referral sources

Client and Customer Data

If you are a client, we may also store information related to your business and customer enquiries submitted through your website, such as contact form submissions and communication history.

3. How We Use Your Information

We use your personal information to:

• Provide and manage our services

• Design, build, and maintain your website

• Process payments and manage subscriptions

• Communicate with you regarding enquiries or support

• Send service-related updates

• Improve our website and services

• Request reviews and feedback

• Manage advertising campaigns where applicable

• Comply with legal and regulatory obligations

We will only use your information where we have a lawful basis to do so.

4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity: To provide the services you have purchased.

• Legitimate interests: To respond to enquiries, improve our services, and manage our business operations.

• Consent: For sending marketing communications, where you have opted in.

• Legal obligation: To comply with applicable laws and regulations.

You may withdraw your consent to marketing communications at any time by contacting us or using the unsubscribe link in our emails.

5. How We Share Your Information

We only share your personal information where necessary to provide our services or comply with legal obligations.

Wix Studio

Our website and many client websites are built and hosted on the Wix Studio platform. Wix may store and process personal data on secure servers in accordance with their privacy and security standards.

Payment Provider

We use Wix Payments to process transactions securely. Wix Payments handles payment information in accordance with its own privacy and security policies.

Advertising Platforms

Where advertising services are provided, limited data may be shared with platforms such as Meta (Facebook and Instagram) to manage and optimise advertising campaigns.

Legal Requirements

We may disclose your personal information if required to do so by law or to protect our legal rights.

We do not sell, rent, or trade your personal information to third parties.

6. International Data Transfers

Some of the third-party providers we use, such as Wix and Meta, may process personal data outside of the United Kingdom. Where this occurs, appropriate safeguards are in place to ensure that your data is protected in accordance with UK GDPR, such as the use of Standard Contractual Clauses.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Typically, this means:

• Enquiry data is retained for a reasonable period to allow follow-up.

• Client information is retained for the duration of the contract and for a period thereafter to comply with legal obligations.

• Financial records are retained as required by UK law.

When personal data is no longer required, it will be securely deleted or anonymised.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information, including:

• Secure hosting through Wix

• SSL encryption on our website

• Restricted access to personal data

• Secure payment processing

• Regular software updates and monitoring

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

9. Your Rights

Under UK GDPR, you have the following rights:

• The right to access the personal data we hold about you.

• The right to request correction of inaccurate or incomplete data.

• The right to request deletion of your personal data where appropriate.

• The right to request restriction of processing.

• The right to data portability.

• The right to object to certain types of processing.

• The right to withdraw consent for marketing at any time.

To exercise any of these rights, please contact us using the details provided in this policy.

10. Cookies

Our website uses cookies and similar technologies to enhance user experience and analyse website performance. These may include essential cookies required for the functioning of the website, analytics cookies to understand how visitors interact with the site, and marketing cookies used for advertising and remarketing purposes.

You can manage your cookie preferences through the cookie banner displayed when you first visit our website. For more information, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Children’s Privacy

Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Boltsite

Data Controller: Kane Foster

Address: 20 Lindisfarne Place

Email: Kane.foster@ymail.com

Website: www.boostsites.co.uk

15. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Further information can be found on their website at https://www.ico.org.uk.